Glenn Shepard Seminars
 
 
 
 
  Glenn Shepard Seminars      
 

900 Old Hickory Boulevard
Brentwood, TN 37207
(615) 353-7125

     
         
 
     
         
  Ever Wonder Why Good Help Is So Hard to Find?

There are three reasons:

1. The Declining Work Ethic
There was a time when showing up for work every day, earning your paycheck, and staying at your job for at least a few years were a given. But those days are as long gone as 8 track tape players. Now, finding people like that is like finding a needle in a haystack.

2. The Increasing Entitlement Mentality
We used to say "The only place Success comes before Work is in the dictionary". People expected to start at the bottom and work to climb the ladder of success.

Now people expect to start at the top, and think they deserve the best of everything just because they want it. Watch HGTV and notice how many first time home buyers think a starter home must have granite countertops, hardwood floors, and enough space to entertain everybody they know.

We've gone from "Ask not what your country can do for you, ask what you can do for your country" to "What's in it for me?". Job applicants now see nothing wrong with asking "How many paid vacation days do I get and how soon can I start taking them?"

3. The Shrinking Labor Force
There are 10,000 Baby Boomers retiring every day for the next 15 years, the labor force participation rate keeps declining, and the skills gap keeps increasing. The Department of Labor reported that the number of open jobs hit an all-time high of 6,000,000 in 2017.


The Bad News
Those three factors created the perfect storm, and we haven't seen the worst of it yet. This is why knowing how to find, manage, motivate, and keep good people is the most valuable job skill you can have if you're in management. Unfortunately, most people are thrown into management with little training. And since employees don't come with an instruction manual, it's usually a sink or swim situation.


The Good News
Management skills can be learned. Over 100,000 managers from California to New York have learned these highly sought after skills in the Glenn Shepard Management Seminar.


Not for CEO's
If you're the CEO of a Fortune 1,000 company and have a team of managers beneath you who handle all the people problems, Glenn Shepard seminars are not for you. You'll be better served by professional development seminars on subjects such as leadership theory, strategic planning, innovative thinking, etc., offered through organizations such as Harvard University's Division of Continuing Education.

Glenn's seminars are professional development and world class training on in-the-trenches issues that small business owners, front line supervisors, and mid level managers have to deal with every day. Issues that don't sound as sexy as things like "emotional intelligence", "mindfulness",  or "casting your vision", but have a direct impact on the company's success.

Things like how to get people to come to work on time or how to do performance evaluations.


But Perfect for "Softies"
If you let your employees get away with more than you should, you’re not alone. Most managers do, because they’re secretly afraid their employees will quit if they’re too Firm. 

Here’s why that’s a big mistake.
Being Firm does not run off good employees, and long as you’re Fair and Consistent.

Good employees want you to be Firm.  

Why?  

Because your good employees, who show up for work on time every day, pull their own weight, and don’t cause problems, expect others to do the same. When you cut slack for bad employees, your good employees have to pick up that slack.  

Your good employees will start to resent you for being a weak manager, and eventually they'll go find a better managed company to work for. 

You’ll still lose an employee — but it won’t be the one you want to lose.  

In the Glenn Shepard Management Seminar, you’ll learn how to run a tight ship, without running anyone off.

And for the ones who refuse to shape up and need to ship out, you’ll learn how to fire without fear of lawsuits, violence, or having to pay unemployment benefits to people who shouldn’t get them.


What's Covered in Glenn's Seminars
Glenn's seminars are 100% about hands-on skills, including:

►How to find good people when the labor market is really tight  

►How to manage, motivate, and communicate with Millennials  

►How to reduce absenteeism and tardiness  

►How to get people to live up to their potential without micro-managing

►How to be an effective manager when you report to a board that doesn't back you up

►How to prevent abuse of sick days  

►How to do performance evaluations  

►How to get people to come in early and stay late without being asked  

►How to reinvigorate long-term employees who've gotten too comfortable and are coasting

►How to motivate people

►How to be a strong manager when your boss is a weak manager

►How to teach needy employees to solve problems on their own
   
►How to get people to respect your authority when you’ve been promoted from within and your former peers become your subordinates
  
►How to get an unsupportive boss to back you up
  
►How to safely and legally terminate people without fear of retaliation
  
►How to approach delicate conversations such as telling an employee they have B.O. or bad breath

►How to get people to respect your authority
  
►How to get people to follow instructions
 
►How to motivate employees who are underpaid, haven’t had a raise in years, or are discouraged by across-the-board raises
  
►How to tell when people have lied on their resume
     
►How to slash turnover
     
►The best interview questions to ask
  
►How to handle workplace bullies
  
►How to manage hypochondriacs
  
►How to stop people from arguing, being insubordinate, or outright defiant
  
►How to turn around a bad attitude
  
►How to end gossip
  
►How to stop tattletales from tattling
  
►How to stop whiners from whining
  
►How to handle people who throw temper tantrums
  
►How to realign job responsibilities for employees who've been promoted beyond their skill level
  
►How to help employees battling personal problems such as divorce, health issues, drug abuse, or loss of a loved one
  
►How to motivate employees who are bored with their jobs
    
►How to manage effectively when you have one arm tied behind your back by upper management
 
►How to apply Stephen Covey's principle of being proactive (Habit #1 in "The 7 Habits of Highly Effective People") to front line supervision
   
►How to apply Ken Blanchard's (author of "The One Minute Manager") principle of Situational Leadership to front line supervision
   
►How to make sure your employees do what they're supposed to do by utilizing the U.S. Army Officer Training technique of "Back Briefs" when delegating tasks

►How to use the progressive discipline process to get people back on track
  
►The exact wording to use in verbal and written warnings

►How to get employees to sign a written warning when they refuse to sign
  
►How to keep a suspension from becoming a vacation
  
►How to use decision making leaves to salvage employees who are on the bubble
  
►How to get employee buy-in with CTI's (Commitment to Improve) and PIP's (Personal Improvement Plans)
  
►How to use probation to salvage employees that have one foot out the door

►How to protect yourself from false accusations of discrimination, harassment, or wrongful discharge
    
►How to win wrongful claims for unemployment benefits


No "Bait and Switch" Tactics
Read the fine print on advertisement for seminars and you'll often notice this phrase: "We reserve the right to substitute speakers". When you attend a Glenn Shepard seminar, you'll learn directly from someone who's been in the trenches of management for 30 years, and is the best selling author of six books, including "How to Manage Problem Employees".  There are never any substitutes. To see when Glenn will be speaking in your area, click here. If you are unable to attend a live seminar, you can also get his training programs on video and audio by clicking here.

Glenn Shepard Seminars is America's #1 Ranked Front-Line Management & Supervisory Training


 
Who Attends Glenn Shepard Seminars

3M
A&W Restaurants
AAA
Alcoa
Allstate
Aflac
American Airlines
American Greetings
Amway
Applebee's
A.R.C.
Arby’s
Archer Daniels Midland
Ashley Furniture Home Store
AT&T
AutoZone
Badcock Furniture
BASF
Baseball Hall of Fame
Baskin Robbins
Bass Pro Shops
Bath Fitter
Batteries Plus
Benjamin Moore Paints
Better Business Bureau
BFI
Big Brothers Big Sisters
Blimpie
Buffalo Trace
Blue Bell Ice Cream
BlueCross/BlueShield
BMW
Boeing
BorgWarner
Boys & Girls Clubs of America
Boy Scouts of America
BP
Bridgestone/Firestone
Buffalo Wild Wings
Burger King
Cabela’s
Carmike Cinemas
Canon
Captain D's
Cargill
Case
Caterpillar
Central Intelligence Agency
Century21
Cheddar's
Cherokee Nation
Chicago White Sox
Chrysler
Cintas
Coca Cola
Colt Firearms
Comcast
Cracker Barrel
Crazy Horse Memorial
Crook and Chase
Curves
Dale Carnegie Training
Dairy Queen
Daktronics
Dave Ramsey
Daytona International Speedway
Dell
Dillard’s
Dollywood
Domino's
Dunkin Doughnuts
Easter Seals
Edible Arrangements
Eli Lilly
Elvis Presley Enterprises
Farm Bureau
Federal Bureau of Investigation
Federal Mogul
FedEx
Firestone
Five Guys Burgers and Fries
Florida Highway Patrol
Ford
Gander Mountain
GE
General Motors
Georgia State Patrol
Girl Scouts of America
Gold's Gym
Goodwill
Goodyear
Greyhound
H&R Block
Habitat for Humanity
Hardee’s
Head Start
Heilig-Meyers
Hilton
Holiday Inn
Home Depot
Honda
Honeywell
Hooters
Hunter Douglas
IBM
Internal Revenue Service
Jack Link's Beef Jerky
Jersey Mike's Subs
Jet's Pizza
Jiffy Lube
Jimmy Buffet's Margaritaville
Jimmy John's
John Deere
Johnson &Johnson
K-mart
Kellogg's
Kia
Kohler
Lamar Outdoor Advertising
LaQuinta Inns
Liberty Mutual
Long John Silver's
Luby’s
Manpower
Marriott
Mars
Martin Marietta
McDonald's
Men's Wearhouse
Merrill Lynch
Miller Coors
Missouri State Highway Patrol
Motorola
Nabisco
Napa Auto Part
NASA
Nestlé
Newell Rubbermaid
O’Reilly Auto Parts
Office Depot
OfficeMax
Olive Garden
Olshan
Omaha Steaks
Orlando Magic
Papa Murphy's
Paypal
Pella
Piggly Wiggly
Pillsbury
Pizza Hut
Progressive Insurance
Prudential
Publix
Red Lobster
Red Robin
Red Roof Inns
Red Wing Shoes
Regions Bank
Rexall
Rite Aid
Ronald McDonald House
Roto Rooter
Schlotzsky's
Sears
Servpro
Shaw Industries
Sharpie
Shoney's
Shipley Do-Nuts
Sleep Number Beds
Social Security Administration
Sonic Drive-In
Sony
South Dakota Highway Patrol
Staples
State Beauty Supply
State Farm
Subway
SunTrust
Super 8
Super Cuts
Taco Bell
Target
Tempur Sealy
The Gap
The Salvation Army
The UPS Store
Thrifty Car Rental
Tombstone Pizza
Toyota
Transamerica
Travelocity
True Value Hardware
Turner Broadcasting Systems
Two Men and a Truck
United Airlines
United Way
U.S. Air Force
U.S. Army
U.S. Attorney’s Office
U.S. Department of Agriculture
U.S. House of Representatives
U.S. Marshal’s Service
U.S. Postal Service
U-Haul
UPS
Viking Range
Volvo
Waffle House
Walgreens
Wal Mart
Wendy's
Whirlpool
White Castle
Winn Dixie
Winnebago
Yankee Candle
YMCA
Zaxby's
Zippo