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How to Manage Problem Employees & Handle Difficult People (Rockville, MD)

Thu, Oct 15, 2026 11:00 AM – 11:45 AM Eastern

FEEDBACK FROM PREVIOUS ATTENDEES…

“In 20 years in the Navy and over 30 years in management, this course taught me better than any other.” — David Boss, NE Iowa Community Action Corporation, Decorah, IA

“I worked in management for 15 years for McDonald’s, and this was more informative and practical than their training.” — Sue McDowell, Bank of the West, Worland, WY

“I cannot emphasize enough how important this training is for all that are in management. I have trained with Disney and Hilton. Glenn Shepard taught years’ worth of education in a short time. I wish I had this available when I entered management.” — Kevin Amico, Plaza Resort and Spa, Daytona Beach, FL

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This course is being held in partnership with Glenn Shepard Seminars, Inc., 900 Old Hickory Boulevard, Brentwood, TN. For assistance or general questions, click this icon.