How to Manage Problem Employees & Handle Difficult People (Rockville, MD)
FEEDBACK FROM PREVIOUS ATTENDEES…
“In 20 years in the Navy and over 30 years in management, this course taught me better than any other.” — David Boss, NE Iowa Community Action Corporation, Decorah, IA
“I worked in management for 15 years for McDonald’s, and this was more informative and practical than their training.” — Sue McDowell, Bank of the West, Worland, WY
“I cannot emphasize enough how important this training is for all that are in management. I have trained with Disney and Hilton. Glenn Shepard taught years’ worth of education in a short time. I wish I had this available when I entered management.” — Kevin Amico, Plaza Resort and Spa, Daytona Beach, FL