We offer a 100%, money back guarantee on all our seminars, online masterclasses (webinars), and products.
But so do most companies.

So we go further, because we’re not “most companies”.

It’d be hypocritical to provide $10K management training if we didn’t provide over the top customer service to support it. That’s why I also guarantee these bedrock principles of $10K Customer Service” any time you contact us…

NO Phone Robots
If you call us, you’ll never have to speak to a voice recognition system that doesn’t understand what you say, then transfers your call to the wrong department, or hangs up on you. You’ll speak with a live person who’ll stay on the phone with you until your issue is resolved.

NO Email Autoresponders
If you email us, your email will be answered by a real person, and not an AI email responder. We’re here to provide live support Monday through Friday, 8:00 – 4:00 Central time. If you email us after my staff has left for the day, they will respond first thing the next business day.

NO Passive-Aggressive Politeness
Ever talk to customer service reps who mutter phrases they’re required to say (like “It’s a great day at our company”) but feel like they resent you for calling? Our team really does like to help because they understand that the real boss is you, our customer.

What you WILL experience…

1. Whenever you need help with anything, you WILL experience the most awesome customer service ever.

2. You WILL be treated like a VIP, not like a nuisance.

3. And you WILL be so pleasantly surprised that you’ll ask yourself “Why can’t all customer service experiences be this pleasant?”

My name is Glenn Shepard, and I guarantee it.